Every item is custom made, so refunds are only given in one case: if I make a mistake when creating your item.
When you can get a refund
- The finished item doesn't match the details we agreed on in your ticket because of a mistake on my side.
When refunds aren't given
- Changing your mind after ordering.
- Mistakes in the details, references or Roblox username you provided.
- Changes requested after an order has been marked complete.
- Delays within the estimated completion time.
How to ask for one
- Check your item before closing your ticket, and tell me about any mistake in your order ticket as soon as you notice it.
- Please include what's wrong. Screenshots help a lot ♡
- Approved refunds are returned the same way you paid, where possible.